Mohegan will implement a full suite of GA’s AI-driven modules across slots, marketing and player development, as well as a host module designed to streamline operations, improve decision-making and boost guest experience.

“Our partnership with Gaming Analytics was driven by their robust platform that integrates player development, campaign management and enterprise alignment tools into one comprehensive suite,” said Ray Pineault, President and CEO of Mohegan. “This integration will streamline our operations, enhance efficiency and support our strategic business goals.”

Focus on Enhancing Guest Experience and Operational Efficiency

Mohegan is centered on delivering personalized guest services across its properties as part of its enterprise-wide approach. Mohegan will optimize player engagement and streamline marketing efforts by integrating GA’s platforms, creating consistency among all locations.

“We are focused on developing a unified enterprise strategy that augments player development and campaign management,” said David Martinelli, Chief Marketing Officer of Mohegan. “The partnership with Gaming Analytics helps us reach our goal of delivering personalized offers that increase the guest experience across all our properties.”

Leveraging A.I. for Innovation and Growth

Mohegan plans to leverage GA’s AI to gain deeper insights into player preferences and behavior, enabling targeted and tailored services. Collaborating with GA gives Mohegan a unique advantage in using advanced AI tools to increase reactivation rates, which enhances the efficiency of campaign processes.

Looking Ahead

Mohegan envisions GA playing a significant role in the long term as the partnership progresses. Both companies are committed to continuous innovation and improvement. This commitment aligns with Mohegan’s “Spirit of Aquai” values, a centuries-old guiding philosophy that infuses four key principles—welcoming, mutual respect, cooperation and building relationships— into everyday lives.

With this partnership, Mohegan continues its commitment to embracing advanced technology to enhance operations and deliver superior guest experiences, positioning itself at the forefront of the gaming industry.

“Our partnership with Mohegan marks a pivotal step in transforming the gaming landscape built on a shared vision of Mohegan’s “Spirit of Aquai,” said Kiran Brahmandam, CEO and Founder of Gaming Analytics. “We are excited to work together and move the industry forward with the power of A.I.”

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UNCASVILLE, CT (September 25, 2024) – Mohegan Sun, one of the world’s top entertainment destinations, has announced the launch of Season 8 of its original digital series, Back of House (BOH). Starting Wednesday, Oct. 2, 2024, at 7:30 p.m. EDT, weekly episodes will reveal the magic behind making Mohegan Sun an ideal weekday or weekend getaway suitable for all kinds of guests.

“Back of House continues to demonstrate Mohegan Sun’s serious commitment to delivering unforgettable hospitality and entertainment experiences for everyone,” said George Galinsky, senior vice president of marketing communications at Mohegan. “This season takes viewers on a journey to see how our team members always try to create lasting memories for every guest, whether it’s a large-scale party or an intimate family vacation.”

Produced by Primal-NY, the multi-award-winning series offers an exclusive look at how Mohegan Sun’s team pulls off its one-of-a-kind events and guest experiences. “Capturing the essence and spirit of Mohegan Sun’s world-class hospitality is always a creative opportunity,” said Robert Conticelli, president of Primal-NY. “This season, we delved deeper into the stories that unfold both behind the scenes and out-front with guests, providing viewers with all new perspectives. It is the most immersive season yet.”

“Back of House Season 8 – All New, All Fun and All In” invites viewers to see Mohegan Sun through the lens of its kitchens, stages and executive offices. From beautiful brunches to unbridled girls’ night celebrations to new kinds of outdoor parties and amusing family vacations, season eight celebrates Mohegan Sun’s blend of excitement and its authentic commitment to guests.

• Episode 1: “Oh Yes, It’s Ladies’ Night, and the Girls Just Wanna Have Fun!”
  Lefty and Dashann roll out the red carpet for a group of girlfriends looking to have an unforgettable girls’ night out. From great food to an exciting night of dancing and fun, Mohegan Sun delivers an epic experience for this group of friends.

• Episode 2: “Pancakes, Pajamas, and Point Guards. An Epic Family Getaway!”
  A fun-filled family vacation kicks off as children and parents alike enjoy Mohegan Sun’s top amenities with the help of Mary and Krista. From the Cyber Quest arcade to indoor pool time to a courtside experience at a Connecticut Sun basketball game, this episode has something for everyone.

• Episode 3: “Surprises, Sweets, and Shoes? New Kinds of Fun for Everyone.”
  Geena and Kevin take viewers through a new initiative to reward Mohegan Sun’s dedicated team members. With surprise gifts, yoga sessions and delicious chocolates from Chocolux, it’s all about making employees feel appreciated.

• Episode 4: “Good Morning! Would You Like ‘New’ or ‘Tried-and-True’?”
  Chef Lynn leads a tour of Mohegan Sun’s exciting new brunch offerings, with Todd English and his signature dishes at Tuscany to fresh a la carte items with Chef Abraham at Michael Jordan’s Steak House. Join the chefs as they showcase how to start a getaway right.

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• Episode 5: “A Day of Teamwork, an Evening of Generosity, One Unforgettable Night!”
  Jeff and the entire team are preparing for a large charity event to benefit the Juvenile Diabetes Research Foundation. It’s a high-energy Country Western gala, and Erin and the team’s efforts are focused on creating an incredible night of giving back.

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• Episode 6: “2 Big Patios, 32 Big Parties! It’s Fantastic Fun. Rain or Shine?!”
  Lauren and many other departments are working tirelessly to launch Mohegan Sun’s new Sun Patio Bar, creating a space for exciting outdoor summer events. The action continues at Mohegan Pennsylvania, where Jennifer and the crew help prepare for the 15th anniversary of Party on the Patio.

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In honor of the season premiere on backofhouse.tv, Mohegan Sun is hosting a contest where viewers can enter to win a two-night stay for two in a Riverview Suite, including a choice of brunch at Todd English’s Tuscany or Michael Jordan’s Steak House and a $150 Mohegan Sun gift card. The contest will run throughout the season, with one grand prize winner selected on Nov. 13, 2024. For more information, visit backofhouse.tv.

Since the premiere of its first season, BOH has been viewed in more than 19 countries and 625 cities and continues to showcase the property’s dynamic and award-winning work culture. Digital marketing and video awards, both platinum and gold, include HSMAI,?Telly,?Vega, Marcom?and?Communicator?honors.

ABOUT BACK OF HOUSE:

“Back of House” swings the doors of hospitality and entertainment wide open.? It is a trailblazing all-access pass to the action behind the action at one of the world’s largest integrated casino resort destinations, Mohegan Sun. Enjoy following fun, dedicated resort employees as they navigate obstacles and challenges in their quests to make each guest’s stay a perfect getaway experience. For more information, visit backofhouse.tv where you can also book a room, buy show tickets, gift cards, Mohegan Sun merchandise, and even check out careers with Mohegan Sun.

ABOUT PRIMAL NY:

Primal NY is a full-service production studio specializing in brand discovery, digital strategy, content creation and distribution. Primal positions clients in ideal Digital, TV and Film scenarios. Based in New York City, the award-winning team of diverse filmmakers has experience across many industries including fashion, sports, music, hospitality, and motion pictures. Primal seeks relationships where opportunities exist to develop original content that enhances a client’s brand identity by finding unique ways to tell their stories. For more information, visit primal-ny.com.

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UNCASVILLE, CT (September 5, 2024) – Renowned integrated entertainment destination, Mohegan Sun, has been voted “Best Casino Hotel” for the seventh consecutive year in the USA TODAY 10Best Readers’ Choice Awards. With this distinction, Mohegan Sun retains the record for most wins in the “Best Casino Hotel” category more than any other nominee since the award program’s inception in 2013. Mohegan Sun placed within the top five in the “Best Casino Outside of Las Vegas” category and Momentum, Mohegan Sun’s rewards program, was ranked #2 in the “Best Players Club” category. Nominees for all categories in the USA TODAY 10Best Readers’ Choice Awards are chosen by a panel of relevant experts, which include a combination of editors from USA TODAY, editors from 10Best.com, relevant expert contributors, and sources for both these media and other Gannett properties. Voting took place over a four-week period this summer through 10Best.com, which averages 5 million visitors per month.

“For seven years in a row, Mohegan Sun has been named ‘Best Casino Hotel’ in the USA TODAY 10Best Readers’ Choice Awards, and this achievement continues to be a direct result of the dedication that our team members put forward every day in creating unforgettable experiences for our guests,” said Jeff Hamilton, President & General Manager of Mohegan Sun. “Our Momentum Rewards also achieved high marks, which is another tremendous honor as so much hard work goes into making this program one of the best in the industry!”

This year has been an abundant award season for Mohegan Sun. In Casino Player Magazine’s “Best of Gaming – New England” awards, Mohegan Sun snagged the top spot in categories “Best Hotel,” “Best Hotel Lobby,” “Favorite Casino Resort To Vacation At,” “Best VIP Lounge/Services,” “Best Promotions,” “Best Slot Tournaments,” “Best Craps,” “Best Video Poker,” “Best Overall Sportsbook,” and “Best Prop Bets.” The 10,000-seat Mohegan Sun Arena was also recently recognized as “Casino of the Year – Arena” at the 17th Annual Academy of Country Music Awards, and was named “Casino Venue of the Year” at the 35th Annual Pollstar Awards in February.

For more information about Mohegan Sun, visit mohegansun.com.

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View Operating Results

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?Uncasville, CT (Aug. 7, 2024) – Mohegan, a leader in developing integrated entertainment resorts?worldwide, today announced, subject to all regulatory approvals, that Joseph J. Hasson has been named Chief Operating Officer (COO), overseeing the development and execution of short and long-term strategic business plans across all Mohegan properties. Hasson has served as Mohegan’s interim COO since April of this year.

“Joe Hasson’s expertise, garnered over more than 40 years in the gaming and hospitality industries, coupled with his exemplary leadership at our Las Vegas property, positions him uniquely to ensure strategic alignment and continuity across Mohegan’s diverse portfolio,” said Ray Pineault, President and Chief Executive Officer of Mohegan. “We are confident that his leadership as our Chief Operating Officer will be instrumental in our sustained success.”

As Mohegan’s COO, Hasson will oversee the day-to-day operations of Mohegan’s resorts across the United States, Canada and Northern Asia. He will also maintain his responsibilities as General Manager of Mohegan Casino at Virgin Hotels Las Vegas while the casino transitions ownership. Mr. Hasson will report to Ray Pineault, Mohegan’s President and Chief Executive Officer.

As COO, Hasson will continue to enhance operational efficiency and guest satisfaction while maintaining the high service standards that define Mohegan. He will also work with Mohegan’s leadership team to align all strategic processes with company-wide goals, emphasizing the sustainable growth of Mohegan’s portfolio of entertainment resorts.

Prior to joining Mohegan, Hasson served as COO of Station Casinos LLC and Red Rock Resorts, Inc. He holds a bachelor’s degree in commerce from Rider University, NJ.

For more information about Mohegan and our properties, please visit www.westbridgeprimaryschool.com.

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Those interested in participating in the call should dial as follows:
(877) 407-0890
+1(201) 389-0918 (International)
A live stream and subsequent replay of the call will also be available at:
https://www.webcast-eqs.com/mohegan20240808

Call-in participants should join five minutes in advance to ensure they are connected prior
to the initiation of the call. Questions and answers will be reserved for call-in analysts
and investors. Interested parties also may listen to a replay of the entire conference call
commencing two hours after the call’s completion on Thursday, August 8, 2024. This
replay will run through Thursday, August 22, 2024.

Contact:
Joffre Wells
Vice President of Capital Markets, Investor Relations & Corporate Treasurer
Mohegan
(860) 862-9135

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Team Member Sentiment and Satisfaction

Uncasville, CT (June 25, 2024) – Newsweek published its annual rankings for the Top 100 Global Most Loved Workplaces? list, with Mohegan ranked 77. This is the second annual Top 100 Global Most Loved Workplaces? list in collaboration with the Best Practice Institute (BPI), a leadership development and benchmark research company.

The results were determined after surveying more than two million team members from businesses with workforces varying in size from 30 to over 10,000. The list recognizes companies that center respect, caring and appreciation for their employees in their business models and, in doing so, have earned the loyalty of their employees.

“At Mohegan, we relentlessly focus on creating a dynamic and inclusive environment where our team members feel valued and motivated,” said Patricia Smith, Mohegan’s Chief People Officer. “This accolade highlights the unwavering commitment and passion our team members bring every day. Following the successful opening of the INSPIRE Entertainment Resort in Korea, we’re excited to expand our global family. This award is a testament to our ongoing efforts to build a supportive and thriving workplace culture.”

The five critical areas measured to gauge employee sentiment were how positive workers feel about their future at the company, career achievement, how much employer values align with employee values, respect at all levels and the level of collaboration at the firm. In addition, areas such as inclusion, employee wellness, diversity, career development and company leadership were identified and analyzed in relation to the five critical areas measured.

“It is a great privilege for Mohegan to be recognized in Newsweek’s Top 100 Global Most Loved Workplaces, now ranked at 77,” said Ray Pineault, President and CEO of Mohegan. “This recognition underscores our dedication to fostering a positive and engaging workplace. At Mohegan, the Spirit of Aquai drives our approach to creating an empowering environment for all team members, and I am proud of our journey and the culture of excellence and innovation we’ve cultivated. Being included among the top companies globally reinforces our commitment to our values and our vision for the future.”

“As workplaces continue to shift, it’s clearer than ever that fostering collaboration, embracing a positive outlook, and aligning values are essential,” said Nancy Cooper, Global Editor in Chief of Newsweek. “The companies celebrated on the 2024 Global Most Loved Workplaces? list truly embody these principles. They show us that by championing respect and team-oriented outcomes, they’re not just building great workplaces, they’re shaping a brighter future for all.”

“I started Most Loved Workplaces out of inspiration from my community of people who consciously place love for their employees at the center of their business model,” said Louis Carter, Founder and CEO of BPI and a social/organizational psychologist, thought leader, entrepreneur and author.

Carter’s book, “In Great Company: How to Spark Peak Performance by Creating an Emotionally Connected Workplace,” identifies the specific areas needed to become a highly respected, reputable organization where people love to work with each other – a Most Loved Workplace.

For the full Newsweek list of 2024’s Top 100 Most Loved Workplaces?, please visit https://www.newsweek.com/rankings/global-most-loved-workplaces-2024.

Methodology

BPI measures five primary areas to determine how employees feel about where they work to create the Most Loved Workplaces? list: the level of collaboration at the workplace, how positive workers are about their future at the company, how much employer values align with employee values; respect at all levels and career achievement. In consultation with Newsweek editors, BPI also considered employee wellness, diversity, inclusion, career advancement, and other workplace and talent development initiatives.

To identify the top 100 companies ranked in this Newsweek publication, companies were evaluated and scored as follows: 50 percent of the initial score was based on direct employee responses to BPI’s proprietary Love of Workplace Index? assessment. Another 15 percent was derived from analysis of external public ratings from sites such as Comparably, Careerbliss, Glassdoor, Indeed, and Google. The final 35 percent came from BPI’s direct interviews and written responses from company officials. Newsweek then researched every company on the list to determine the final list of 100 companies and their rankings.

About Newsweek

Newsweek is the modern global digital news organization built around the iconic, over 85-year-old American magazine. Newsweek reaches 100 million people each month with its thought-provoking news, opinion, images, graphics, and video delivered across a dozen print and digital platforms. Headquartered in New York City, Newsweek also publishes international editions in EMEA and Asia.

About Best Practice Institute

Best Practice Institute is an award-winning leadership and organization development center, benchmark research company, think tank, and solutions provider. BPI is the certifying body for Most Loved Workplace? and conducted the original research to create the model and criteria for becoming a Most Loved Workplace?. BPI’s research proves that Most Loved Workplaces? produce 3-4 times better customer service, employee performance, and retention than companies not loved by their employees.

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UNCASVILLE, CT – June 10, 2024 – Mohegan, a global leader in premium entertainment and gaming resorts, today announced the promotion of Nelson Parker as the company’s Chief Strategy Officer. Parker was previously the Senior Vice President of Strategic Development for Mohegan. In this new role, Parker is responsible for identifying, assessing and executing growth opportunities and strategic new ventures for the company.

“Nelson has vast experience and a proven track record in strategic development and growth within the gaming and hospitality sectors,” said Ray Pineault, President and Chief Executive Officer of Mohegan. “His skills will be invaluable as we continue to expand our footprint globally and explore new opportunities.”

Before joining Mohegan in 2022, Parker served as a Managing Director at Driftwood Capital, a private equity fund focused on hospitality investments. Parker brings to Mohegan extensive experience in the gaming industry, having previously served as the Senior Vice President of Corporate Development at Penn National Gaming, Senior Vice President of Hotel & Casino Development at Hard Rock International, Vice President of Development at Foxwoods Resort Casino, and Corporate Director of Development at Argosy Gaming.

Under his new position, Parker plays a critical role in future growth and capital planning, initiating and vetting growth opportunities and collaborating across all functional areas to ensure successful implementation. He will work closely with the executive team to align strategic initiatives with Mohegan’s long-term goals and vision.

“I am honored to be a part of Mohegan’s executive leadership team and contribute to the company’s dynamic growth and strategic vision,” said Nelson Parker, Chief Strategy Officer for Mohegan. “Leveraging my experience in the gaming and hospitality sectors, I look forward to identifying new opportunities and driving initiatives that will enhance our offerings and expand our global footprint.”

Parker’s leadership will strengthen Mohegan’s position at the forefront of the entertainment and gaming industry, providing continuity and driving several strategic initiatives to support the company’s long-term goals of innovation, growth and meaningful community partnerships.

For more information on Mohegan, please visit www.westbridgeprimaryschool.com.

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